Intermittent iDocs Performance Issues

Incident Report for iDOCS Status

Resolved

This incident has been resolved.
Posted Jul 14, 2026 - 16:04 SAST

Monitoring

We are aware that some users are experiencing slower than normal response on iDocs.
Our IT team is investigating this, although it appears to be related to a general internet connectivity issue, affecting various network providers in South Africa.  Our team is doing their best to find an optimal solution.
Posted Jul 14, 2026 - 11:25 SAST
This incident affected: iDOCS Web.