All Systems Operational

iDOCS Web Operational
90 days ago
99.99 % uptime
Today
Credit Check Service Operational
90 days ago
99.74 % uptime
Today
Web Phone Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 14, 2026

No incidents reported today.

Jun 13, 2026
Resolved - The credit check service is fully operational. No issues are currently reported.
Jun 13, 11:16 SAST
Monitoring - The credit check service has been restored and is now operating normally. Our team continues to monitor the service to ensure stability.
Thank you for your patience.

Jun 13, 09:55 SAST
Update - We are currently experiencing issues with our credit check service. Our technical team has identified the problem and is actively working on a fix. We will provide updates here as soon as the issue is resolved.
We apologize for any inconvenience this may cause.

Jun 13, 09:49 SAST
Investigating - We are currently investigating this issue.
Jun 13, 09:39 SAST
Completed - The scheduled maintenance has been completed.
Jun 13, 08:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 20:00 SAST
Scheduled - We will be performing scheduled maintenance to migrate the system's database to new infrastructure hosted in South Africa.

This move improves performance and resilience for our users.

Impact: The platform will be fully unavailable for the duration of this window. You will not be able to log in or access any data until maintenance is complete.

We expect to restore service as soon as the migration completes and may finish earlier. Updates will be posted here as the work progresses.

We apologise for the inconvenience and have scheduled this outside business hours to minimise disruption.

Jun 11, 10:04 SAST
Jun 12, 2026
Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.