All Systems Operational
iDOCS Web Operational
90 days ago
98.67 % uptime
Today
Credit Check Service Operational
90 days ago
99.87 % uptime
Today
AWS ec2-eu-west-1 Operational
AWS rds-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 14, 2021

No incidents reported today.

May 13, 2021

No incidents reported.

May 12, 2021
Resolved - This incident has been resolved.
May 12, 10:06 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 10:01 SAST
Update - We are continuing to investigate this issue.
May 12, 09:43 SAST
Investigating - Getting error "-998:Error generating PDF"
May 12, 09:37 SAST
May 11, 2021
Completed - The scheduled maintenance has been completed.
May 11, 19:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 18:01 SAST
Scheduled - Will restart Bulk Server for fix on Scheduled Reports
May 11, 14:02 SAST
May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021
Resolved - This incident has been resolved.
May 7, 11:09 SAST
Identified - The issue has been identified and a fix is being implemented.
May 7, 11:03 SAST
May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021
Completed - The scheduled maintenance has been completed.
May 3, 22:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 21:00 SAST
Scheduled - We will be undergoing scheduled maintenance in order to update the iDocs system to version V3.32

-- Please note that you will be able to see the current (and previous version) release notes by clicking the "What's New" icon on the dashboard under your profile button.
May 3, 17:28 SAST
May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021
Resolved - This incident has been resolved.
Apr 30, 13:50 SAST
Identified - Email services stopped working that is why we need to restart bulk server
Apr 30, 13:46 SAST