All Systems Operational

iDOCS Web Operational
Credit Check Service Operational
Web Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 29, 2026

No incidents reported today.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Resolved - iDocs has been running normally for over an hour since the fix was applied, and this incident is now resolved. All services are fully operational.

If you have any further problems accessing iDocs, please contact support at mail@i-docs.co.za.

Thank you for your patience, and we apologise for any inconvenience caused.

Oct 22, 13:47 SAST
Monitoring - A fix has been applied and iDocs is now back up and running. We are monitoring the system closely to confirm everything stays stable. If you’re still having problems accessing iDocs, please contact support at mail@i-docs.co.za.

Thank you for your patience, and we apologise for the inconvenience.

Oct 22, 12:15 SAST
Identified - We are currently experiencing an outage affecting iDocs. Our team has identified the cause of the issue and is working on a fix. We will post another update as soon as we have more information or once the service is restored.

We apologise for the inconvenience and appreciate your patience.

Oct 22, 12:10 SAST
Investigating - We are currently investigating this issue.
Oct 22, 12:09 SAST

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.