iDocs has been running normally for over an hour since the fix was applied, and this incident is now resolved. All services are fully operational.
If you have any further problems accessing iDocs, please contact support at mail@i-docs.co.za.
Thank you for your patience, and we apologise for any inconvenience caused.
Posted Oct 22, 2026 - 13:47 SAST
Monitoring
A fix has been applied and iDocs is now back up and running. We are monitoring the system closely to confirm everything stays stable. If you’re still having problems accessing iDocs, please contact support at mail@i-docs.co.za.
Thank you for your patience, and we apologise for the inconvenience.
Posted Oct 22, 2026 - 12:15 SAST
Identified
We are currently experiencing an outage affecting iDocs. Our team has identified the cause of the issue and is working on a fix. We will post another update as soon as we have more information or once the service is restored.
We apologise for the inconvenience and appreciate your patience.